Support

We're here to help.

Need a hand with Kameto? The fastest way to reach us is by email - we read every message and usually reply within 1-2 business days.

Contact us

Email support@gettagged.io and tell us:

• What you were trying to do
• What happened instead
• Your device and iOS version (Settings → General → About)

Screenshots always help us solve things faster.

Frequently asked questions

How do I manage or cancel my subscription?

Subscriptions are billed by Apple. Open iOS Settings → your name → Subscriptions, or in the App go to Profile → Settings → Subscription → Manage Subscription. Cancel at least 24 hours before your period ends to avoid the next charge.

How do I restore a purchase?

In the App, go to Profile → Settings → Subscription → Restore Purchases, making sure you're signed in with the same Apple Account you subscribed with.

How does the free trial work?

New subscribers get a 14-day free trial. You won't be charged during the trial, and you can cancel anytime before it ends. If you don't cancel, it converts to a paid subscription automatically.

How do I connect Apple Health?

When you open the Fitness tab, the App asks permission to read your steps and active energy. You can change this anytime in iOS Settings → Health → Data Access & Devices → Kameto. Your Health data stays on your device and is never uploaded to our servers.

Will my data sync across devices?

Yes. When you sign in with Apple or Google, your habits, goals, fitness logs, and budget sync securely to your private account so they follow you across devices.

How do I delete my account?

In the App, go to Profile → Settings → Delete Account. This permanently erases your account and associated data and cannot be undone.

I found a bug or have a feature request

We'd love to hear it. Email support@gettagged.io with the details and we'll take a look.

Privacy & terms

Read our Privacy Policy and Terms of Service to learn how Kameto handles your data and your subscription.